Rick Smith Of Securus Technologies Appoints John Bell

Securus Technologies, a criminal and civil justice company, has managed to expand its product portfolio to over 800 products in the past three years. The company’s CEO, Rick Smith, has hired a senior sales executive, John Bell, to complement the growing portfolio. The new executive will be in charge of developing a high-tech software-based sales team. As the senior vice president, Mr. Bell is expected to enhance the company’s sales function. Rick Smith said that they have spent $600 million to acquire and develop numerous efficiency, safety and security-related products for the law enforcement and correctional facilities. He explained that it was necessary to recruit someone having extensive experience in transforming and developing sales teams. Rick praised Bell’s success and professionalism in transforming organizational cultures and enhancing performance to deliver results. Bell is also credited for developing outstanding sales leaders, an experience that draws on his 35 years of practice. Read more on Crunchbase.com

Previously, John Bell worked for IBM, a high tech company, reputable for high integrity standards and premier sales. He went to Holy Cross before proceeding to Wharton School of Business and the Kellogg School of Management. He has also worked for NTT Verio, Verizon, Time Warner Cable and AT&T. Bell will be in charge of the 100-member sales team. He will work closely with the existing sales vice president, Josh Conklin. The two leaders will partner in improving the company’s products, maximize the use of Securus Technology Center and develop innovative sales associate training program. Mr. Smith commented that Securus will easily win all contracts provided that their clients understand all the details of their products. Rick Smith posited that there was need to evolve the sales team to enable them to present the products, which have evolved over the years, more effectively. Securus Technologies offers world-class services such as public information, emergency response, inmate self-service, biometric analysis, investigation, and incident management. They are headquartered in Dallas, Texas. They have a huge client base of over 3,450 law enforcement, public safety, and correction agencies.

Securus Technologies seeks to protect the society by solving and preventing crimes committed by the incarcerated. Research reveals that the company has been receiving emails about making incarceration a safer alternative to letting loose criminals to create fear among the public. Richard Smith said that Securus Technologies is developing innovative products that will aid in preventing social problems in the society. He added that Securus receives numerous emails and letters highlighting customer appreciation for their efficient services. They release weekly product and service development proposals to their customers for purposes of enhancing public safety. Mr. Smith insisted that protecting and serving the community is part of their corporate culture. The company incorporates the most advanced technologies to develop civil and criminal justice solutions. Read more on PRNewsWire.com.

Securus Technologies Issues Press Releases That Highlight Global Tel Link Wrongdoings

The Louisiana Public Service Commission (LPSC) has just released a report outlining the results of an investigation against inmate telecommunications supplier Global Tel Link (GTL).

The report highlighted a number of serious violations including integrity breaches, poor service and fraud against hundreds, if not thousands of customers.

In response to the report, Securus Technologies CEO Rick Smith has issued a statement saying that his company plans on taking the reports and issue them in a series of press releases. Smith says it is his goal to shame GTL into bringing up its standards and providing the services it is getting paid for.

Securus is a Dallas-based firm that also provides prison system technology such as telecommunications and safety.

GTL has exclusively provided service to the Louisiana Department of Corrections for several years. Over time, the LPSC has received thousands of complaints against the company for over-billing and many other infractions.

“We are here to provide a service. Ripping customers off is not part of that plan,” said Smith. Many prison officials say that GTL has broken the public trust and put all parties involved in a very bad light.

GTL has operated unchecked for a number of years, and very little has been done to encourage them to change their ways.

Some of the worst violations include “clock advancing,” which is adding time to the clock to make it seem as though the call is longer that it actually is. It is also alleged that GTL engaged in unlawful double-billing, adding on services that were not asked for, ignoring rate caps and charging customers outrageous fees and other ways to unlawfully overcharge calls.

GTL has failed to respond to the allegations.

Although the report was dated in 1998, Smith says he’s seen enough evidence to believe that the violations are still being practiced to this date.

This is a business. And like any other business, there are rules and regulations,” said Smith. We should all be held accountable when we cross the line.”

Securus Video Visitation Christmas from Securus Technologies on Vimeo.